Alert Manager

The Alert Manager enables system administrators to configure and display targeted alerts to specific user groups upon login. These alerts appear as full-screen overlay messages. Administrators can customize the content of acceptance messages and track which users have acknowledged or acted upon the alerts.

Use cases include:

• Displaying and capturing user acceptance of legal notices, terms, and conditions.
• Notifying users about scheduled system downtime.
• Announcing system upgrades, new features, or configuration updates.

Creating an Alert

1. From the main menu, navigate to Admin Tools.
   
   
2. Click Alert Manager.
   
   
3. Click Create New.
   
   
4. Give the alert a Name.
   
   
5. Select a Type from the drop-down.
   In the Alert Manager, the two types of alerts are:

   • Standard Alerts: These are optional messages that users can dismiss or acknowledge. They serve as informational notices or warnings that do not require mandatory action to proceed.

   • Mandatory Alerts: These are critical messages that users must acknowledge or accept before they can continue using the system. They are used for essential notices such as legal terms or urgent system updates, ensuring users cannot bypass the alert without action.
     
     

6. The Include Remind Me Later checkbox allows users to select a reminder option when dismissing an alert. If selected, the system will prompt the user to be reminded of the alert later rather than permanently dismissing it. This feature is helpful for alerts that require acknowledgment but do not need immediate action, enabling users to be reminded at a configurable interval.
   
   

7. Click the Timeline drop-down. Here you can choose Specified Dates or Always to determine the duration of your alert.
   
   

8. The Save Text field is where you input or edit the content of the alert message that will be displayed to users. After entering or modifying the message, click the Save Text button to save the changes. This ensures the updated message is stored and presented to users during their login or alert display.
   
   

9. The Remind Me Later text field specifies the message or label that appears if the user chooses the "Remind Me Later" option. This text typically informs users when they are being deferred for a reminder and may include instructions or time-related information. Editing this field allows administrators to customize the message shown to users when they select to be reminded of the alert later.
   
   

10. The Alert Size setting determines the dimensions of the alert overlay displayed to users. Adjusting this option allows you to specify how large or small the alert message appears on the screen, ensuring it fits appropriately within the user interface and effectively captures attention without obstructing essential content.
    
    

11. The Message field is where you compose or edit the main content of the alert to be presented to users. This text can include instructions, notifications, legal terms, or any information relevant to the alert. The message should be clear and concise to communicate the intended information effectively to the targeted user group.
    
    

12.  Once entered, click Save & Publish to ensure the message is displayed to users during their login. To see how the alert looks, click Preview.